Welcome to The Urban GFX (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://theurbangfx.in.
1. Information We Collect
We may collect the following information:
- Name
- Email Address
- Phone Number
- Billing Address
- Uploaded documents, images, PDFs, or design files
- Payment information (processed securely by third-party payment providers)
- IP Address
- Browser and device information
2. How We Use Your Information
We use your information to:
- Process printing and photocopy orders
- Provide graphic design and editing services
- Deliver completed work
- Contact you regarding your orders
- Improve our website and customer experience
- Comply with legal obligations
3. Uploaded Files
Files uploaded by customers are used only to complete the requested service.
We do not sell or share your files with third parties except when necessary for order fulfillment or as required by law.
4. Payment Security
Online payments are processed through secure payment gateways. We do not store your debit card, credit card, or banking details on our servers.
5. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
You may disable cookies in your browser settings.
6. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Third-Party Services
Our website may contain links to third-party websites or payment gateways. We are not responsible for their privacy practices.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your information where legally permitted
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.